I’m Still Alive!

Just in case anyone is wondering, I am still alive.  Work has been craziness and just having the mental capacity not to yell at my colleagues is about as far as I can stretch at the moment, so the blog has been suffering due to a distinct lack of creativeness on my behalf.

On top of that I decided, after hearing from mum that my grandfather built most of their house that I MUST be genetically predisposed to construction and that Crazy Cat Boy and I could obviously finish the ensuite without any assistance from professionals other than Bunnings videos and YouTube (the fact that I couldn’t get a tradie to show up and do the job has NOTHING to do with it I tells ya!) so we’ve been slowly and I mean at glacial pace moving towards completion… There are now tiles on the floor and the new drain tray is in place ready to pour the shower base… this has taken 4 weeks (there was only 6 tiles to put in to give you an idea of our work rate) so I have my fingers crossed to move my toothbrush back in just before Christmas.

Apart from that all is good.  I admit that I did go back to regular drinking after all of my great efforts but I’m mostly back on the wagon at them moment and feel that I should stay there.  I am much happier when I don’t drink, not to mention my jeans fit 😉

So that’s it at the moment good internet peeps, I hope you are all well and following your dreams!

But I’m The Customer!

 

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When did it become ok to treat your customers as an inconvenience?  Has technology put such a barrier between a businesses staff and the people that spend money with them?

What’s more, why are customers putting up with this?  I shouldn’t be impressed when someone does their JOB!  But more and more I am; this shouldn’t be happening.  I’m now conditioned to be let down by the organisations that I want to spend money with.  I’m actually surprised when something does go to plan. Technology is meant to free us up to focus more on what matters but it seems to be doing the opposite.

For the past few months I’ve been dealing with an International hotel brand that will remain nameless and more and more I feel like I’m an inconvenience with an open wallet to these people.  I know with only 100 people at the event that we are a small party in their world, but you know what, this is the first time I’ve been made to feel like that by a venue in a very long time.

I’m angry that I’m being made to feel apologetic for daring to want to hold a successful event that suits my customers at their venue.  I’m angry at myself that I’ve allowed a business to make me feel this way.

Is it that I’m being unreasonable?  I don’t think so.  I’m beginning to think that it’s because I’m an email to these people that I’m not “real”.  Even phone calls haven’t seemed to soften the hard line our way or the highway and you’ll pay for it as well attitude that I’m getting.  Don’t get me wrong, I don’t mind paying (gouging on the other hand, don’t get me started on hiring AV equipment for a function!) businesses are not charities; they need to be suitably remunerated.  It’s when they know they have you and then the additional charges for every little thing come out of the woodwork.

So are we losing our ability to connect with people and is customer service dead?  With AI and automation set to become an even bigger part of the customer experience how do businesses make sure that their employees see customers as important and real?  I don’t know the answer but I do know that I’m not standing for it any more, you want my money, you treat me as valuable!

I’m Surrounded

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I’m surrounded by booze at every turn!  It’s wine o clock Facebook tells me, emails show up from frequent flyer loyalty programs offering me award winning reds, updates from sober blogs come in from Twitter, colleagues telling me to relax with a glass after a stressful day.  I don’t event have to leave my desk to be bombarded by triggers telling me to have a drink!

When did our society become so obsessed with alcohol… hmm is it society, or just me obsessing?  Perhaps that’s a mirror better not looked in LOL!

Anyway, that’s my whinge (whine??!) for the day.  Have a healthy, happy day wherever you are.

Where Will Your Road Lead?

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I’ve been doing a lot of thinking about where my road is leading me and I’ve decided that I won’t get old without a fight.  I won’t let my road lead to nowhere.

I’m watching people that were passionate and impulsive and full of energy let their lives slip away and I don’t want to go that way.

Please understand I’m not talking about aging, that happens and quite frankly I’m debating the whole botox issue* with myself at the moment. Crazy Cat Boy has taken to calling me “Angry Bird” and having just seen myself on screen, I’m inclined to agree with him.  It’s that gradual loss of a sense that anything is possible and doing interesting things with life that scares me.

So even though I’m in the second half of my life I’ve decided that I wont get old without a fight, I won’t give up on seeking out new opportunities and I sure as hell won’t allow taking a different way home from the shops to become an exciting thing in my world.  I’ve been as guilty of this as the next person, life gets busy and somehow we forget to live it along the way as the days and then months slip by.

I want to have an answer that is more than “oh, you know, just busy” when someone asks me what I’ve been doing.

I wont be scared, I refuse!  I’m issuing the challenge to anyone who wants to play along – What will you be able to say when someone asks “What have you been up to?”?

Where will your road lead you?


*There is a post coming on this.

Miranda Sings Award

mirandaWow, thanks Strictly Light Hearted. What an honour to be nominated for the Miranda Sings Award.  I’m new to this blogging scene and am working on getting better and following more of the amazing peeps in the blogosphere.

As per the rules, I have to list 7 things I love about myself and nominate 7 bloggers to receive the award. So here goes…

  1. I love to learn new things. New skills and knowledge excites me
  2. I’m always positive. I can generally see a way through any situation and know that I’ll come out the other side
  3. I’m loyal. Some would say to a fault, I don’t. I’m loyal, but I’m not stupid or blind!
  4. I’m organised and methodical, but I can also be impulsive
  5. I “know” things. Don’t ask me how, I just do.  I see them and they happen.
  6. I have a solid grasp on the concept of time and the benefits this brings – ask me what I’d doing in 2026, I dare you 😉 (there’s always a plan!)
  7. I love that I can trust my gut instincts; they are always right no matter how rash they might seem to others.

So who to nominate?   I’ve got a couple of bloggers that probably have no idea that I follow them and how they inspire me so I’m nominating them…

Sober Mummy over at Mummy Was A Secret Drinker

Fiona’s Saw It, Pinned It, Did It 

Jack Monroe at Cooking On A Bootstrap 

Mardene  The Fashionable Librarian  

Jackie Gower’s always great  Riches Have Wings

Thanks to all of you for sharing your stories and knowledge.

Opening Up IRL – Why Is it So Hard?

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Yesterday I had my first honest conversation with a friend of nearly 30 years about how I feel, even then I only skimmed the surface. See, I learnt early on in life to keep my real thoughts and personality to myself.

Why? I was one of those kids who never fitted in. Not with my family; they’re nice, but they don’t get me. Not at school either, so I was bullied constantly.

Once school was done I packed up and never looked back. In a new city I cultivated an image of perfection; the right hair, clothes and clubs, I never said a bad word and kept my opinions to myself. This worked and I found friends and a great job. Clearly being perfect was the only way people could like me. Being anything but perfect caused problems and scared off guys, so the wall never came down.

Problem is, perfect me attracted and married Crazy Cat Boy. Over the past 20 years I’ve slowly “changed” so that I can be more me.  The reality was that I was just too different to the person he thought he was getting involved with.

One real life friend, Kooky Canberra Girl, knows more about me than most. I can tell her pretty much anything and she won’t freak out, but that’s about it.

It wasn’t until I became involved in forums around ten years ago that I found a place where I could be real. Suddenly I was free to be me and people didn’t seem to run away. A whole world of sharing opened up. Being able to express myself openly (and anonymously) online has helped me be more at peace with myself and come to terms with who I actually am and what I want from life. I’d been living the facade for so long I’d lost who I was.

As a people person the irony of a bunch of people on the internet knowing more about me than the guy who shares my bed or my best friends is not lost on me. As a marketer I’m intrigued by my own behaviour.

I am (on the surface) a pretty confident person, and I’ll back myself to come out on top in most situations. So why is it so hard to open up IRL? Fear, insecurity? I’m not sure. It’s not that I think my friends will run away or CCB will bail. I’m just worried that I’ll have to be open all the time and I’m not comfortable with that, it scares me, I’d have to think about things I don’t want to face. So for now I’ll just be me on the Internet, as long as you don’t tell anyone, it’s our secret right?